Zone 3 · District · Mildmay
Most reliable line here: Mildmay at 63.7%.
Severe-status incidents on lines through Kew Gardens Station in the last:
Full reliability history: District · Mildmay
Alternatives if your line is disrupted: nearby stations on a different line may give you a workable journey.
average depth below street level
Street level

Platform
Kew Gardens Station's platforms are on average just 2.0 metres below the main entrance, making it one of the shallowest London Underground stations. Platforms are also accessible at ground level via a side or car-park entrance. Individual platforms can vary.
TW9 3BZSpecific entrance or direction only; Step-free entrance only via a side/car-park entrance - not the main entrance
Use the North End entrance for the westbound District line and Mildmay line platform . Use the Station Approach entrance for the eastbound District line platform A and Mildmay line platform . Step-free interchange between platforms requires a 600m journey via street. To avoid the 600m interchange, take an underground train to Richmond A and return on the opposite underground platform
Source: TfL step-free Tube guide (April 2026) and TfL station data feed (May 2026). Get free step-free disruption alerts.
940GZZLUKWGKew Gardens is in Fare Zone 3. See our 2026 Tube fares guide for what you actually pay across zones.
Kew Gardens Station is served by the District and Mildmay lines. Current status: District (Part Closure), Mildmay (Service Closed). Tap any line at the top of the page for live departures.
Kew Gardens is at Station Approach, RICHMOND, TW9 3BZ. See the About section for full location details.
Yes, with caveats. Specific entrance or direction only; Step-free entrance only via a side/car-park entrance - not the main entrance. Live disruption: Kew Gardens: No Step Free Access - The ramp providing level access between the platform and Mildmay line trains is not in service due to unavailability of staff. Level access to the District line is still available. Check the live status before travelling. See the Accessibility section above for the full picture. Source: TfL step-free Tube guide. Get free step-free disruption alerts.
Use the North End entrance for the westbound District line and Mildmay line platform . Use the Station Approach entrance for the eastbound District line platform A and Mildmay line platform . Step-free interchange between platforms requires a 600m journey via street. To avoid the 600m interchange, take an underground train to Richmond A and return on the opp...
TfL's data shows no lifts at Kew Gardens - step-free access is via a specific entrance at platform level (e.g. car park). See the Accessibility section for the entrance to use.
Yes - per TfL's step-free guide.
Kew Gardens is not on the Night Tube network - none of the lines through this station run overnight on Fridays and Saturdays. See our Night Tube guide for which lines do.
Yes - Kew Gardens has toilet facilities. See the Facilities list in the About section for the full amenities.
Kew Gardens is typically busiest around 12:00 on Sundays, based on hourly footfall patterns. Right now it's quieter than usual. The chart on this page shows the full day's pattern.
Disruption reported at Kew Gardens right now. Kew Gardens: No Step Free Access - The ramp providing level access between the platform and Mildmay line trains is not in service due to unavailability of staff. Level access to the District line is still available. Check the live line status and station disruption box above before travelling.
Lines through Kew Gardens have logged 173 severe-status incidents in the last 30 days. See the Recent disruption section above for the breakdown by line, and each line's reliability page for the full history.
Free email alerts for Kew Gardens: get notified the moment any of the 2 lines through this station are delayed during your commute window. No spam, unsubscribe in one click.
Get Kew Gardens alerts