Verified alerts, not false alarms
We poll TfL every minute and wait for a confirming second check before sending. Real disruptions reach you in 2-3 minutes; brief flickers are silently ignored.
How alerts work →Email and push alerts for the London transport network - built around your actual journey, not generic line-wide noise. Free, no app required, no marketing emails.
Building the most personal way to commute in London - alerts shaped around your journey, not just the network.
Set your home and work stations once. We'll know which alerts actually affect your journey and which ones don't - and when a line goes down, we'll suggest a sensible alternative route.
We poll TfL every minute and wait for a confirming second check before sending. Real disruptions reach you in 2-3 minutes; brief flickers are silently ignored.
How alerts work →Any start and end time, multiple windows, any combination of days. Works equally well for 9-to-5 commuters and anyone on irregular hours.
Time windows →On long or branching lines, only get alerted when the disruption is between two stations you actually travel through.
Route filtering →Watch up to 5 stations. We'll email you when one closes, even when TfL still shows Good Service on the line.
Station alerts →TfL publishes weekend engineering work 3-4 weeks ahead. We email you about closures on lines (and segments) you actually use.
Planned closures →A separate alert flow for step-free access. We watch the lifts at your stations and tell you the moment one fails.
Step-free alerts →Prefer browser push to email? Install the lightweight PWA at /app and we'll send the same alerts through your device. No app store.
Push notifications →One click pauses alerts for today, 3 days, a week or two. Resume early any time. Designed for holidays, sick days, or working from home.
Customisation →Tube Alerter sends you alerts by email or push notification when there are disruptions on your chosen Tube or Overground lines, during the times you care about. No app to download, no account to manage.
Visit our main page, select your lines, set your alert window times, and enter your email. You'll receive a confirmation email - click the link to activate your subscription.
Email confirmation (double opt-in) ensures that only you can sign up your email address. This protects against someone else signing you up without permission and helps our emails reach your inbox rather than spam.
Yes, completely free. We don't charge for alerts and there are no premium tiers.
We poll TfL every minute, but wait for a second confirming check before alerting so brief flickers don't reach you. Real disruptions are typically in your inbox within 2-3 minutes - faster than most alternative apps in our experience. For the quickest results, turn on email notifications on your phone.
By default, you'll be alerted for Minor Delays, Severe Delays, Part Suspended, Suspended, Part Closure, and Planned Closure. You can filter these in your settings if you only want to hear about major issues.
No. We use multiple layers of protection to keep alerts useful without spamming you - including double-check confirmation, escalating cooldowns, and oscillation suppression. See the box below for full details.
Yes. When signing up, tick "Notify me when good service resumes" and you'll receive a recovery email when your lines return to Good Service. We wait 5 minutes before sending to avoid false alarms from temporary status flickers.
If you were alerted about a disruption and the line recovers within 4 hours, we'll send you the recovery email even if it falls outside your time window. We won't send recovery emails between midnight and 5am. If more than 4 hours have passed since your original alert, we silently reset your alert state without sending a late recovery email.
Smart Alerts personalise the standard alert flow to your specific commute. Add your home and work stations once - we'll work out your typical route, and the system uses that to filter which alerts you receive and what they say.
A normal alert says "the Victoria line is delayed". A Smart Alert knows whether the delay is on the section of the Victoria line you actually take, and what to do about it. When the disruption is severe enough that your usual route doesn't work, we suggest an alternative.
Most other transport apps leave the work to you - open them up, scan a list of disruptions, and figure out an alternative route yourself. That's fine if you have the time. Most people don't, especially first thing in the morning. The whole point of Tube Alerter is to do that thinking before you've even left the house.
Yes. We automatically watch your home and work stations for closures, so you'll know before you leave if either is shut. If your commute uses interchange stations (e.g. Highbury & Islington if you change there), you can optionally add those too in one tap - so any closure along your actual route triggers an alert, not just the line-level disruption.
We use the same journey planner that powers our route planner page. It excludes the disrupted line, factors in current delays on other lines, and finds the fastest realistic option from your home to your work. If your station itself is closed, it can walk you to a nearby alternative.
No. We only store the stations you select. Your address never enters our system.
After confirming your subscription, the confirmation page lets you set them in one step. You can also add or change them later from the Manage my alerts page.
Yes. Smart Alerts are entirely opt-in. If you don't add home and work stations, you get the regular generic alerts. You can remove your stations at any time and the personalisation stops immediately.
The time range during which you want to receive notifications. For example, if you commute between 7:00-9:00am, set that as your window and you'll only be alerted during those hours. Unlike most alternative apps that limit you to fixed rush-hour slots, Tube Alerter lets you set any start and end time. Ideal for shift workers, nurses, emergency workers, and anyone whose schedule falls outside the typical 9-to-5.
Yes. Click "Add another time window" when signing up to add a second. Perfect for both morning and evening commutes, or split shifts.
By default, alerts are sent every day, but you can select specific days. Most commuters choose Monday to Friday. Useful if you work from home on certain days and only need alerts on the days you actually travel.
UK time (GMT in winter, BST in summer). The system automatically adjusts for daylight saving.
Yes. Using the severity filters in the advanced settings, you can exclude specific disruption types. If you only care about severe issues, uncheck "Minor Delays" and you'll only hear about the big stuff.
Every alert email includes a "Manage my alerts" link. Click it to update your lines, times, days, or severity filters.
Yes - up to 6 lines per subscription. You can mix Tube, Overground, Elizabeth line, DLR and Tram in a single signup. If you want more than 6 lines, just create a second subscription with the same email address.
You can create multiple subscriptions with the same email address - for example, one for morning lines, another for evening, each with its own time window and severity filter.
Yes. In the advanced customisation settings, toggle "Skip bank holidays". This is off by default.
Yes. Every alert email includes a "Pause for today" link. From the "Manage my alerts" page you also get more durations: rest of today, 3 days, 1 week, or 2 weeks. Alerts resume automatically when the pause ends.
Yes - up to 2 weeks in one click. For longer trips, pause again when the first one expires, or adjust your active days.
Alerts resume automatically. If you change your mind, visit "Manage my alerts" and click "Resume alerts" to end the pause early.
Route filtering lets you narrow your alerts to a specific section of a Tube line - for example, "Hammersmith to King's Cross on the Piccadilly line". When TfL reports a disruption and specifies the affected area, the system checks whether your route overlaps. If it doesn't, the alert is suppressed.
Many Tube lines are long and branch in multiple directions. If you only travel between two stations in central London, you probably don't need to know about a closure affecting the far end of the line. Especially useful on Northern, District, Metropolitan, and Piccadilly.
Two ways. Manually: when creating or editing a subscription, select a Tube line and you'll see an option to filter alerts for part of that line. Choose your "from" and "to" stations. You can set a different route per line, or leave some unfiltered.
Or automatically via Smart Alerts: add your home and work stations once, and we'll work out the route filter for each line you're subscribed to. Recommended if your commute uses more than one line.
Every line we cover - all Underground lines, Elizabeth line, DLR, and all London Overground lines.
No. Route filtering only suppresses an alert when all three of these are true: (1) TfL explicitly specifies the affected section, (2) your route clearly does not overlap with that section, (3) TfL confirms "Good Service" on the rest of the line. If any condition is unclear, the alert is sent anyway.
You get the alert. We'd rather send one extra alert than miss a disruption on your commute.
Yes. Go to "Manage my alerts" and edit your subscription. Clear the route filter and alerts will go back to covering the entire line.
Station closure alerts notify you by email when one of your selected stations closes or partially closes. Separate from line disruption alerts - a station can close (e.g. due to overcrowding or a security alert) even when TfL reports "Good Service" on the line. You can monitor up to 5 stations.
Particularly useful during rush hour. Stations like Oxford Circus, Bank, and King's Cross occasionally close due to overcrowding at peak times - sometimes for just 10 to 20 minutes. Getting an email before you arrive means you can walk to a nearby station instead of being turned away at the gates.
When creating or editing an alert, open "Advanced customisation" on the homepage. You'll see a "Station closure alerts" picker where you can search for and select up to 5 stations.
No - station recovery emails are always sent regardless of your time window. If you received a closure alert, we think you should know when the station reopens.
Visit the station closures tracker to see all currently closed or partially closed stations across the network.
Planned closure alerts notify you about upcoming weekend closures and engineering works on your selected lines. TfL publishes these 3-4 weeks in advance.
Yes. If you have a route filter set, planned closure alerts will only be sent if the closure affects your section of the line. Alternative apps don't currently offer this.
When creating or editing an alert, open "Advanced customisation" and toggle "Planned closure alerts". Off by default.
We check the TfL API for new planned closures every 2 hours between 7am and 10pm. You'll only be emailed once per closure - duplicates suppressed.
No. Each unique closure is only sent once. A typical week has 10-20 planned closures across the whole network, but you'll only be notified about closures on lines you subscribe to.
Yes. Regular alerts fire when TfL reports real-time issues. Planned closure alerts are about scheduled engineering works weeks ahead. The emails have a distinct indigo design.
Email requires no app download, no account creation, no storage on your phone, and works on any device. Many people already have email open at work, so alerts appear without checking your phone. In our testing, email alerts arrive just as fast as push notifications from other apps.
Not in practice. Some apps batch notifications to save battery, and others may not send alerts if you haven't opened the app recently. We poll TfL every minute and send straight away. If you turn on email notifications on your phone, they work just like push alerts.
Yes. If you'd prefer traditional push notifications, you can enable them through our lightweight web app. There's nothing to download - it uses a Progressive Web App (PWA) that you add to your home screen.
After subscribing, look for the "Get Push Notifications" link on the confirmation page or "Manage my alerts" page. Tap it, follow the short instructions to add to home screen, then enable push notifications.
Yes. Once you've enabled push, you can mute email alerts from "Manage my alerts" - email toggle in Notification Preferences. You can switch back any time.
Yes. Both are triggered from the same system at the same time - within seconds of each other.
Our main page displays live updates for each Tube and Overground line. You can also visit individual line pages for detailed history.
Data directly from Transport for London (TfL) via their official API. Refreshed every minute.
All 11 Tube lines, the Elizabeth line, DLR, and all London Overground lines (Liberty, Lioness, Mildmay, Suffragette, Weaver, Windrush).
Yes - free embeddable widget. Enter your domain, copy a line of iframe code, paste it in. Updates every 60 seconds.
The Network Dashboard compares reliability across all lines. View data for 24 hours, 7 days, or 30 days.
Every email includes an "Unsubscribe" link. One click and you're removed.
Your subscription is deleted immediately. We don't keep your email address.
No. We never share, sell, or use your email for anything other than sending your requested alerts. See our Privacy Policy.
Check your spam/junk folder - our emails come from alerts@tubenotifications.co.uk. Make sure you clicked the confirmation link. Also verify your alert window times match when disruptions actually occur.
Disruptions can be resolved quickly. We alert as soon as TfL reports an issue - if it's fixed within minutes, the status returns to Good Service before you check.
Yes, sign up again with the same details. If you already have a pending subscription, we'll resend the confirmation.
Confirmation links expire after 7 days. If yours has expired, sign up again for a fresh one.
Yes - we offer step-free access alerts that notify you when lifts are out of service at your chosen stations. You can sign up for both line disruption alerts and step-free alerts independently.