Zone 2 · DLR
Most reliable line here: DLR at 85.7%.
Severe-status incidents on lines through West India Quay Station in the last:
Full reliability history: DLR
Alternatives if your line is disrupted: nearby stations on a different line may give you a workable journey.
at street level - this is a surface station
Street level

West India Quay Station is a surface-level station - its platforms sit at street level rather than underground.
Limited-capacity lift
A Not served by trains from Bank to Lewisham
Source: TfL step-free Tube guide (April 2026) and TfL station data feed (May 2026). Get free step-free disruption alerts.
940GZZDLWIQWest India Quay is in Fare Zone 2. See our 2026 Tube fares guide for what you actually pay across zones.
West India Quay Station is served by the DLR line. Current status: DLR (Good Service). Tap any line at the top of the page for live departures.
Yes, with caveats. Limited-capacity lift. Live disruption: West India Quay: No Step Free Access - Step free access is not available for trains towards Poplar and Westferry due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey. Check the live status before travelling. See the Accessibility section above for the full picture. Source: TfL step-free Tube guide. Get free step-free disruption alerts.
A Not served by trains from Bank to Lewisham
Yes - 2 limited-capacity lifts (8-12 people). Live lift status is shown above. Get notified when lifts go out of service.
The closest alternative stations to West India Quay are Poplar (3 min walk), Canary Wharf (5 min walk), Heron Quays (5 min walk). Useful if a line is suspended or you fancy a walk.
Disruption reported at West India Quay right now. West India Quay: No Step Free Access - Step free access is not available for trains towards Poplar and Westferry due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey. Check the live line status and station disruption box above before travelling.
Lines through West India Quay have logged 19 severe-status incidents in the last 30 days. See the Recent disruption section above for the breakdown by line, and each line's reliability page for the full history.
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