Q: What is the current status of the London Underground?
A: Our service status page displays live updates for each Tube and Overground line. You can view disruptions, delays, and closures in real time.
Q: How are the status updates obtained?
A: We use data directly from Transport for London (TfL) via their Open Data APIs. Our system combines information from both the Tube and Overground, refreshing regularly so you always know what’s happening.
Q: Where can I see the live status cards?
A: The live service status is showcased on our main page, where each line’s current status is represented by colour-coded cards for quick and easy reference.
Q: Can I receive alerts if there is a service disruption?
A: Absolutely. We offer an alert system that sends you email notifications when disruptions occur on the lines you choose. Just subscribe with your email and selected lines, and you’ll be kept in the loop.
Q: How often is the service status updated?
A: Our system checks for updates every minute, although a new record is only stored when there’s a change in the service status. This ensures you’re not bombarded with redundant alerts.
Q: What causes delays on the London Underground?
A: Delays can be caused by a range of factors including signal failures, engineering works, and unexpected incidents. Our updates will inform you of the specific reason whenever possible.
Q: How can I plan my journey during a disruption?
A: In addition to live status updates, we offer travel advice on our website. You can check alternate routes and estimated travel times, and even receive timely alerts to help you avoid delays.
Q: Is the information reliable?
A: We pride ourselves on sourcing data directly from TfL Open Data. While unexpected incidents can occur, we strive to provide the most accurate and up-to-date information available.
Q: What if TfL makes changes to their API?
A: We continuously monitor TfL's API and update our systems as needed. Rest assured, our team is committed to ensuring that you always have the latest travel information.
Q: Are there any tips for avoiding travel delays in London?
A: Yes. Some common tips include checking the live status before you travel, planning alternative routes, and subscribing to our alerts for the lines you use most frequently. Also, allow extra travel time during peak hours.
Q: How can I contact you if I have further questions?
A: We love hearing from travellers! Visit our contact page on the main website or subscribe to our newsletter for regular updates and helpful travel tips.